About us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.

We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.

We are looking for a creative and confident Social Media Officer to lead the day-to-day management of our social platforms – creating standout content, sparking conversations, and building powerful relationships with our audiences.

About the role
This is an exciting opportunity to shape how Fire Fighters Charity shows up online – using bold ideas, strong visuals and authentic voice to grow our reach and impact. You’ll also play a key role in community moderation, digital customer care, and reporting trends and risks through social listening.

Key activities include:

• Creating high-quality social content across all key platforms (Facebook, Instagram, LinkedIn, and X)
• Engaging with audiences, responding to comments and queries
• Monitoring sentiment and trends
• Supporting campaign delivery and storytelling with compelling copy and visuals
• Working closely with engagement colleagues to ensure tonal consistency and brand alignment