Email: | Tel: 01227 639768

Tel: 01227 639768

Operations Manager

Location: Hybrid working with a minimum of 1 day in our London office

Salary expectation: £32,000 to £38,000

This is a part-time role
pro rata salary - this role is 4 days a week (0.8 FTE).

Flexible working: For this role we are open to discussing the possibility of remote working, flexible start and finish times, or compressed hours. Please wait until the job offer stage before asking us about flexibility, and we will explore what’s possible for the role alongside you.

Location: Our office is in central London, but we welcome applicants living outside of London. The team operates on a hybrid model with at least one day in the office per week (currently Thursdays).

How to apply: To apply for this role, please click APPLY NOW below and send a CV and 1 page covering letter in the email with the subject line “Operations Manager”

Deadline: The application deadline is midnight on Tuesday 6th August, with interviews taking place on Wednesday 14th August. If you are unable to make this date for interviews, please state this in your application. We are holding Tuesday 20th August as an alternative.


About the role

Are you looking for a new opportunity where you can make a difference using your operations and office management experience? Do you want to work in a highly motivated and ambitious team that is delivering policy change to make the UK a fairer place?

The Centre for Progressive Policy is looking for an exceptional Operations Manager who is eager to provide much needed operations and administrative support as we move to a new phase. This is an important role in our small, ambitious team to help keep the wheels on the road.

The Centre for Progressive Policy (CPP) is Britain’s leading think tank on inclusive growth. We think economic growth should benefit more people and places, rather than the old model in which prosperity or opportunity is supposed to “trickle down” from successful people or places to the rest of us. We publish research and policy recommendations, host events, convene discussions and contribute to the national conversation to advance inclusive growth. We convene cohorts of leaders and thinkers to share the best innovations and blueprints to inform their work. Through our Inclusive Growth Network (IGN) of local and combined authorities, we support places across the country to deliver inclusive growth in practice and demonstrate how national policy can be informed by local approaches and interventions.

This is an exciting time to join CPP, as we will be seeking to influence the new government to deliver more inclusive growth. Partnerships are at the heart of what we do. Developing and nurturing successful partnerships across national and local government, with peers in the thinktank sector, and with funders across the grant-making and corporate sector, will be a key part of our next phase as an organisation.

We are looking for an energetic, experienced and organised operations manager to work across our organisation. You will play an integral role in supporting the CEO, directors and wider team across a range of operational and administrative areas, working flexibly to keep things running smoothly day-to-day and offering support for roundtables and events. You will have experience of office management and a keen eye for detail. In return we can offer you a flexible and collaborative working culture in a supportive, dynamic and fun team and excellent benefits.

Our ideal candidate would be someone who is:

  • A dynamic and an enthusiastic team member with excellent communication skills and a sense of fun, to support our positive team culture.
  • Proactive, hands-on and always one step ahead, confident in your judgments and decision making.
  • Adaptable to change in a fast moving and growing organisation.
  • Willing to get stuck in to get the job done.

What we offer you

  • Flexible working by default with the opportunity for home-working, flexible start and finish times where your role allows and TOIL (Time Off In Lieu) for working outside your normal hours
  • A great supportive culture and working environment in which everybody’s opinion is valued, and positive feedback is embedded in our culture (we were named in the Times’ Best Places to Work list in 2023)
  • 25 days holiday per year (FTE) plus additional 3 days over Christmas; employer pension contribution of up to 10%; life insurance; enhanced parental leave policies
  • Training opportunities and regular staff socials

Your key responsibilities would include:

  • Coordinating diaries and booking meetings both internally and externally
  • Liaising with finance teams on accounts and invoice management
  • Liaising with HR, IT and office suppliers
  • Managing multiple email inboxes and co ordinating appropriately
  • Supporting recruitment, onboarding and induction for new team members
  • Keeping track of deadlines for funding applications and other activities as required
  • Overseeing corporate subscriptions to services like media outlets, ensuring CPP has the correct subscriptions to meet our needs and is getting value for money
  • Supporting the Events Manager and other colleagues with the delivery of events as needed
  • Making travel arrangements for colleagues
  • Taking minutes in meetings
  • Arranging staff socials

Skills & experience


  • Minimum of 2 years of experience in an operations, office/diary manager or executive assistant role
  • Proficiency with Microsoft Office, SharePoint, CRM systems and strong IT skills in general
  • Excellent organisational and time management skills with the ability to multitask and prioritise workload effectively in a fast-paced environment
  • Strong communication and interpersonal skills, with the ability to work effectively with individuals at all levels
  • A professional and welcoming attitude as the first point of contact with CPP for many stakeholders
  • Ability to manage competing priorities and apply them through a wide range of judgements about time management, prioritisation, and communication
  • Ability to work independently and collaboratively as part of a team
  • Ability to handle confidential and sensitive information appropriately


  • Experience of being IT support coordinator
  • Experience of coordinating events such as roundtables and panel events
  • Experience of coordinating staff socials

Interest in politics welcome but not essential