Code of practice

Confidentiality and privacy

We observe the highest principles of equity, fairness, integrity, & professionalism to maintain the confidentiality and privacy of job seeker and employer information and we respect the confidentiality of records in accordance with law and good business practice. We will ensure that permission has been obtained and documented before submitting personal information.

Work relationships
We will not undertake actions that may unfairly or unlawfully jeopardise a job seeker’s employment. We will not undertake actions that may unfairly or unlawfully interfere in work relationships established by others. We will not attempt unfairly or unlawfully to prevent a job seeker from seeking work from other sources.

Transparency & honesty
We will act honestly in all dealings with job seekers, employers and others. We shall not knowingly make a false or inaccurate statement, fail to disclose a material fact, or make a representation as to future matters without having reasonable grounds for making it

We will adhere to principles of truth in advertising and will only advertise positions, through any medium, for which we have been given permission to recruit for by the employer All fees, charges and services provided will be explicitly and fully disclosed to employers prior to the acceptance of an assignment or prior to any work being undertaken for an employer. We will document all key stages of the recruitment process in line with relevant legislation and good practice guidance.

Diversity
We will adhere to the spirit of all applicable human rights, employment laws and regulations and will treat job seekers, employers and others without prejudice or unjustified discrimination. We will not act on an instruction from an employer that is discriminatory and will, wherever possible, provide guidance to employers in respect of good diversity practice. We will treat all job seekers and employers with dignity and respect and aim to provide equity of employment opportunities.

Certainty of engagement
We will supply job seekers with full details of the work, conditions of employment, the nature of the work to be undertaken, rates of pay, method and frequency of payment and pay arrangements, where relevant, in accordance with requirements of current legislation. We will ensure that any variation to the engagement can only occur with prior notification and agreement of the worker.

The law
We will comply with all relevant legislation, statutory and non-statutory requirements and official guidance and any future amendments to such requirements during the course of providing their services to others.